Find a store
  • fr
Holiday Shipping

HOLIDAY EXTENDED RETURNS AND SHIPPING DEADLINES

Holiday Shipping

HOLIDAY EXTENDED RETURNS AND SHIPPING DEADLINES

EXTENDED HOLIDAY RETURN POLICY

Get a jump on your Christmas shopping - Shop early and shop often!

For worry-free holiday returns, Suzy Shier and Le Château offer extended returns and exchanges for online orders. All items purchased between Tuesday, November 15th to Monday, December 5, 2022 may be returned or exchanged up to Thursday, January 5, 2023. Purchases made after this period will qualify for our regular 30-day policy.

Please note that our Suzy stores will not be accepting returns for online purchases on Friday, November 25th and between December 26th to 31st, 2022. Feel free to use our ONLINE RETURN CENTRE by clicking here.


2022 HOLIDAY SHIPPING DEADLINES FOR CANADA

Whether you're buying a gift for someone special or treating yourself for the holidays, be sure it arrives on time by checking our shipping deadlines for the province you are shipping to.

Please be advised that dates below are subject to change without notice. Dates are between major urban centres and are dependent on origin and destination. Please note that the following are estimates, are not guranteed and can vary due to factors outside of our control.

LOCATION LAST DAY TO PLACE ORDER (by 10:00 AM EST)
Standard Express Ship_To Store
Newfoundland & Labrador      
St John's 13 Dec 15 Dec 12 Dec
Labrador City 07 Dec 15 Dec N/A
Rural Areas 09 Dec 15 Dec 05 Dec
Remote Areas 02 Dec 09 Dec N/A
New Brusnwick      
Major Cities 15 Dec 16 Dec 12 Dec
Rural & Remote Areas 14 Dec 15 Dec N/A
Nova Scotia      
Major Cities 15 Dec 16 Dec 12 Dec
Rural Areas 14 Dec 15 Dec N/A
Remote Areas 02 Dec 09 Dec N/A
Prince Edward Island      
Major Cities 14 Dec 15 Dec 12 Dec
Rural & Remote Areas 14 Dec 15 Dec N/A
Québec      
Greater Montréal Area 21 Dec 21 Dec 14 Dec
Québec City 15 Dec 20 Dec 14 Dec
Other Major Cities 15 Dec 20 Dec 14 Dec
Rural & Remote Areas 12 Dec 13 Dec 12 Dec
Ontario      
Greater Toronto Area 19 Dec 20 Dec 14 Dec
London, Hamilton, Kitchner, Ottawa 15 Dec 19 Dec 14 Dec
Other Major Cities 12 Dec 19 Dec 14 Dec
Rural & Remote Areas 12 Dec 13 Dec 12 Dec
The Prairies      
Winnipeg 12 Dec 14 Dec 05 Dec
Calgary, Edmonton, Red Deer 12 Dec 14 Dec 05 Dec
Regina, Saskatoon 12 Dec 14 Dec 05 Dec
Rural & Remote Areas 02 Dec 09 Dec 05 Dec
British Columbia      
Vancouver 12 Dec 14 Dec 05 Dec
Victoria 12 Dec 14 Dec 05 Dec
Other Major Cities 12 Dec 14 Dec 05 Dec
Rural & Remote Areas 02 Dec 09 Dec 05 Dec
Yukon, NWT and Nunavut      
Yellowknife, Whitehorse 09 Dec 14 Dec N/A
Rural & Remote Areas 02 Dec 09 Dec N/A

Your Bag(0)

Your bag is currently empty.
You're just away from Free Shipping!
Your savings
Shipping
free
Sub-total
Checkout
[ new ItemPresence({ include: { collection_includes: [ "all-products" ], },presence: "prestige-card", regular_priced_only: false, discount: new PercentageDiscount(20),message: "Prestige First Buy (20%)", display_messaging: false, calculate_price: false, stack: true, trump: false, free_shipping: false, discounted_shipping: "", type: "Prestige First Buy - 20%", colors: { background: null, text: null }, }), new DiscountItems({ include: { collection_includes: [ "clothing-sale" ,"le-chateau-shop-womens-earrings","shapewear-panties-suzy-lc","le-chateau-shop-sale-womens-clothing-and-accessories","gift-card-final-sale","le-chateau-shop-sale-mens-clothing-and-accessories"], },regular_priced_only: false, discount: new PercentageDiscount(0),message: "FINAL SALE - No refunds or exchanges", display_messaging: false, calculate_price: true, stack: true, trump: false, free_shipping: false, discounted_shipping: "", type: "CART - Final Sale\/Vente Finale", colors: { background: "", text: "#ea0606" }, }), new DiscountItems({ include: { collection_includes: [ "sz_en_regular" ], },exclude: { collection_includes: [ "le-chateau-regular-price" ,"clothing-sale","le-chateau-clothing-sale","shapewear-suzy-lc"] },regular_priced_only: true, discount: new PercentageDiscount(30),message: "30% OFF", display_messaging: true, calculate_price: true, stack: true, trump: false, free_shipping: false, discounted_shipping: "", type: "30% Off Suzy Reg", colors: { background: "", text: "#000000" }, }), new DiscountItems({ include: { collection_includes: [ "clothing-sale" ], },exclude: { collection_includes: [ "sz_en_regular" ,"le-chateau-regular-price","le-chateau-clothing-sale"] },regular_priced_only: false, discount: new PercentageDiscount(30),message: "EXTRA 30% OFF", display_messaging: true, calculate_price: true, stack: true, trump: false, free_shipping: false, discounted_shipping: "", type: "Extra 30% Off Suzy Markdowns", colors: { background: "", text: "#004bf0" }, }), new DiscountItems({ include: { collection_includes: [ "le-chateau-clothing-sale" ], },regular_priced_only: false, discount: new PercentageDiscount(20),message: "EXTRA 20% OFF", display_messaging: true, calculate_price: true, stack: true, trump: false, free_shipping: false, discounted_shipping: "", type: "Extra 20% Off LC Markdowns", colors: { background: "", text: "#890000" }, }), new DiscountItems({ include: { collection_includes: [ "sz_en_regular" ,"clothing-sale"], discount_code: /^BEYOND100PLATE/i, },regular_priced_only: false, discount: new PercentageDiscount(100),message: "", display_messaging: false, calculate_price: true, stack: true, trump: false, free_shipping: false, discounted_shipping: "", type: "Beyond the plate - Mktg Collab", colors: { background: "", text: "" }, }), new DiscountItems({ include: { collection_includes: [ "sz_en_regular" ,"le-chateau-regular-price"], discount_code: /^MKE5KVFPMZXR/i, },regular_priced_only: true, discount: new PercentageDiscount(0),message: "", display_messaging: true, calculate_price: true, stack: false, trump: false, free_shipping: true, discounted_shipping: "", type: "Aiesha - Mktg Collab", colors: { background: "", text: "" }, }),]