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LIVRAISON POUR LES FÊTES 2021

RETOURS PROLONGÉS POUR LES FÊTES ET DÉLAIS DE LIVRAISON

POLITIQUE DE RETOUR POUR LES FÊTES

Prenez de l'avance sur vos achats de NoĂ«l – Magasinez tĂŽt et aussi souvent que vous le souhaitez!

Pour des retours faciles pendant les FĂȘtes, Suzy Shier et Le ChĂąteau  propose de prolonger ses dĂ©lais de retours et d’échanges jusqu'au 5 janvier 2021, pour les commandes passĂ©es entre le 15 novembre 2021 et le 4 dĂ©cembre 2021. Les achats effectuĂ©s aprĂšs cette pĂ©riode pourront bĂ©nĂ©ficier de notre politique habituelle de 30 jours.  Veuillez noter que nos magasins Suzy n'accepteront pas les retours pour les achats en ligne effectuĂ©s entre le 26 et le 31 dĂ©cembre 2021. N'hĂ©sitez pas Ă  utiliser notre CENTRE DE RETOURS EN LIGNE en cliquant ici. Les articles Le ChĂąteau ne peuvent pas ĂȘtre retournĂ©s en magasin. Ils peuvent uniquement ĂȘtre retournĂ©s Ă  notre centre de distribution par le biais de notre centre de retours en ligne. 

Pour plus de détails sur notre politique de retour, cliquez ici.

 

DÉLAIS DE LIVRAISON POUR LES FÊTES - RECEVEZ VOS COMMANDES À TEMPS

Que vous commandiez un cadeau pour un ĂȘtre cher ou que vous vous fassiez plaisir pour les FĂȘtes, assurez-vous qu'il arrive Ă  temps en vĂ©rifiant nos dĂ©lais de livraison pour la province vers laquelle vous expĂ©diez.

 

 

*Remarque : Les dĂ©lais indiquĂ©s correspondent aux dĂ©lais d'expĂ©dition rĂ©els et n'incluent pas le temps de traitement des commandes de notre personnel d'entrepĂŽt. En raison des mesures de sĂ©curitĂ© accrues en vigueur, nous faisons face Ă  une augmentation des dĂ©lais de traitement. Les commandes sont dĂ©sormais expĂ©diĂ©es dans un dĂ©lai de 3 Ă  10 jours ouvrables Ă  compter du jour oĂč la commande est effectuĂ©e, Ă  l'exclusion des jours fĂ©riĂ©s.

* Ces dĂ©lais sont des estimations et pourraient varier en fonction des retards des transporteurs et du volume des commandes. Pour garantir une livraison avant NoĂ«l, veuillez prĂ©voir un dĂ©lai supplĂ©mentaire pour que votre colis arrive Ă  destination. Les dates d'envoi peuvent ĂȘtre modifiĂ©es sans prĂ©avis. Les dates concernent les grands centres urbains et dĂ©pendent du point d’origine et de destination.

Vous trouverez plus d'information sur nos politiques de livraison ici.

 

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