SHIPPING INFORMATION 

SHIP TO STORE 

Have your package shipped directly to a local Suzy store for FREE by selecting SHIP TO STORE at checkout. You will receive an email within 3 - 10* business days from the date you placed your order, that it is ready for pick-up.

Your parcel will remain available for pickup for 21 days from the day you receive your email confirmation.

Why ship to store?

• Free shipping!
• Convenient pickup locations across the country
• Try on your items right away
• Get styling advice from our friendly store staff

* The 3 - 10 days does not include processing time (2 - 3 days)

* For SHIP TO STORE for western Canada locations, your order could take up to 14 business days to arrive in store.

**Please note: All Suzy Shier and Le Chateau products can be shipped to store for pickup. However, not all items can be retuned in store. For more information, please see our refunds and exchanges policy.

CANADIAN SHIPPING

The cost of shipping your package will be determined by the pre-tax, post-discount value of your order. Please refer to the shipping grid below for shipping rates.

 - Please note that shipping times do not include processing time - orders generally take 2-3 days to be processed.

- *For ship to store for western Canada locations, your order could take up to 14 days to arrive in store.

- Shipments will be sent via Canada Post, Envoi, TForce or ICS depending on delivery address. 

- We ship to all provinces and territories. Shipping address must be a valid Canadian address.

U.S.A. SHIPPING

See below for the shipping rates (rates are in Canadian dollars).
The customer is responsible for any duties that may be charged by US customs.

FREE SHIPPING PROMOTIONS

Unless stated otherwise, free shipping covers the cost of Standard Shipping in Canada only and excludes select rural and remote rural postal codes. Alternative shipping options are available at additional costs.