Shipping Information

SHIPPING INFORMATION 

We have recently made temporary changes to our shipping policies. For more information, please visit our special FAQ. 

Note: With reduced warehouse staff due to the current situation, your order may take longer to reach you. Our shipping partner Canada Post, is also facing their own set of challenges which will likely add to these delays. We thank you for your patience and understanding. 

SHIP TO STORE - TEMPORARILY SUSPENDED

Effective immediately and until further notice, our Ship to Store option is suspended. Delivery to home is still available for free for orders over $50.  For customers who recently placed an order with the ship to store option, please visit our special FAQ.

      Canadian Shipping

      Due to the current situation, we are experiencing an increase in our processing time. Orders are now shipped within 3 - 8 business days from the day an order is placed, excluding holidays.

      Ground orders arrive 3-10 business days from the shipped date.*
      Express orders arrive 2-4 business days from the shipped date.*
      Gift Cards are delivered separately from merchandise.

      * Please note that Canada Post is experiencing delays and your order may take longer than usual to get to you.

      Cost of shipping your package will be determined by the pre-tax, post-discount value of your order. Please refer to the shipping grid below for shipping rates.

      Standard

      3–10 business days

      Standard over $50

      3–10 business days

      Express

      2–4 business days

      Priority

      1–3 business days

      Ship to store

      3–10 business days

      $6.95 $0.00 $14.99 $24.99 Temporarily suspended

      *Shipping rates may differ for Canadian territories and the shipping offer does not apply to orders being shipped to Nunavut, Yukon, or the Northwest Territories.

      All shipments will be sent via Canada Post. Signature is not required on Standard or Xpress shipments, however is required for all packages shipped Priority.

      We ship to all provinces and territories. Shipping address must be a valid Canadian address.

      Gift Card-only Shipping Rates

      Please Note: These rates are applied when purchasing a Gift Card, without any other merchandise items.

      Standard Shipping (3-10 business days)
      All order values - $5.00
      Xpress Shipping (2-4 business days)
      All order values - $8.00

      U.S.A. Shipping

      See below for the shipping rates (rates are in Canadian dollars).
      The customer is responsible for any duties that may be charged by US customs.

      Order Value

      Standard

      3–10 business days

      Express

      2–4 business days

      Priority

      1–3 business days

      up to $74.99 $9.95 (CDN) --- ---
      $75 + FREE --- ---

      Free Shipping Promotions

      Unless stated otherwise, free shipping covers the cost of Standard Shipping in Canada only. Alternative shipping options are available at additional costs.