SUZY
LE CHÂTEAU
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HOLIDAY RETURN POLICY AND SHIPPING DEADLINES | Learn more

Holiday Shipping and Returns 2024

HOLIDAY EXTENDED RETURNS AND SHIPPING DEADLINES

EXTENDED HOLIDAY RETURN POLICY

Get a jump on your Christmas shopping - Shop early and shop often!

For worry-free holiday returns, Suzy Shier and Le Chateau offer extended returns and exchanges for online orders. All items purchased between Tuesday, November 12 to Friday, December 6, 2024 may be returned or exchanged up to Monday, January 6, 2025. Purchases made after this period will qualify for our regular 30-day policy.

To learn how the Canada Post strike may affect your returns, click here.

Please note that our Suzy stores will not be accepting returns for online purchases on Friday, November 29th and between December 26th to 31st, 2024. Feel free to use our ONLINE RETURN CENTRE by clicking here.


2024 HOLIDAY SHIPPING DEADLINES FOR CANADA

Whether you're buying a gift for someone special or treating yourself for the holidays, be sure it arrives on time by checking our shipping deadlines for the province you are shipping to.

Missed the shipping cut-off? Visit one of our stores and find what you’re looking for.

Please be advised that dates below are subject to change without notice. Dates are between major urban centres and are dependent on origin and destination. Please note that the following are estimates and are not guaranteed and can vary due to factors outside of our control.

LOCATION LAST DAY TO PLACE ORDER (by 10:00 AM EST)
Standard Ship To Store
Newfoundland & Labrador    
St John's 13 Dec 12 Dec
Labrador City 07 Dec N/A
Rural Areas 09 Dec 05 Dec
Remote Areas 02 Dec N/A
New Brunswick    
Major Cities 15 Dec 12 Dec
Rural & Remote Areas 14 Dec N/A
Nova Scotia    
Major Cities 15 Dec 12 Dec
Rural Areas 14 Dec N/A
Remote Areas 02 Dec N/A
Prince Edward Island    
Major Cities 14 Dec 12 Dec
Rural & Remote Areas 14 Dec N/A
Quebec    
Greater Montreal Area 21 Dec 14 Dec
Quebec City 18 Dec 14 Dec
Other Major Cities 18 Dec 14 Dec
Rural & Remote Areas 12 Dec 12 Dec
Ontario    
Greater Toronto Area 18 Dec 14 Dec
London, Hamilton, Kitchner, Ottawa 16 Dec 14 Dec
Other Major Cities 16 Dec 14 Dec
Rural & Remote Areas 12 Dec 12 Dec
The Prairies    
Winnipeg 13 Dec 05 Dec
Calgary, Edmonton, Red Deer 13 Dec 05 Dec
Regina, Saskatoon 12 Dec 05 Dec
Rural & Remote Areas 02 Dec 05 Dec
British Columbia    
Vancouver 12 Dec 05 Dec
Victoria 12 Dec 05 Dec
Other Major Cities 12 Dec 05 Dec
Rural & Remote Areas 02 Dec 05 Dec
Yukon, NWT and Nunavut    
Yellowknife, Whitehorse 09 Dec N/A
Rural & Remote Areas 02 Dec N/A

Please allow 48 hours upon receipt of your order confirmation for your order to be processed. During peak sale periods such as Black Friday, order fulfillment time may increase.

More information on our shipping policies can be found here.

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