HOLIDAY SHIPPING AND RETURNS 2025
Holiday Extended Returns And Shipping Deadlines
EXTENDED HOLIDAY RETURN POLICY
Get a jump on your Christmas shopping - Shop early and shop often!
For worry-free holiday returns, Suzy Shier and Le Château offer extended returns and exchanges for online orders. All items purchased between Wednesday, November 12 to Saturday, December 6, 2025 may be returned or exchanged up to Monday, January 6, 2025. Purchases made after this period will qualify for our regular 30-day policy.
To learn how the Canada Post may affect your returns, click here
Please note that our Suzy stores will not be accepting returns for online purchases on Friday, November 28th and between December 26th to 31st, 2025. Feel free to use our ONLINE RETURN CENTRE by clicking here.
2025 HOLIDAY SHIPPING DEADLINES FOR CANADA
Whether you're buying a gift for someone special or treating yourself for the holidays, be sure it arrives on time by checking our shipping deadlines for the province you are shipping to.
Missed the shipping cut-off? Visit one of our stores and find what you’re looking for.
Please be advised that dates below are subject to change without notice. Dates are between major urban centres and are dependent on origin and destination. Please note that the following are estimates and are not guaranteed and can vary due to factors outside our control.
| LOCATION | LAST DAY TO PLACE ORDER (by 10:00 AM EST) | |
|---|---|---|
| Standard | Ship To Store | |
| Newfoundland & Labrador | ||
| St John's | 13 Dec | 05 Dec |
| Rural & Remote Areas | 03 Dec | N/A |
| New Brunswick | ||
| Major Cities | 13 Dec | 05 Dec |
| Rural & Remote Areas | 03 Dec | N/A |
| Nova Scotia | ||
| Major Cities | 13 Dec | 05 Dec |
| Rural & Remote Areas | 03 Dec | N/A |
| Prince Edward Island | ||
| Major Cities | 13 Dec | 05 Dec |
| Rural & Remote Areas | 14 Dec | N/A |
| Quebec | ||
| Greater Montreal Area | 20 Dec | 13 Dec |
| Quebec City | 18 Dec | 13 Dec |
| Other Major Cities | 18 Dec | 13 Dec |
| Rural Areas | 09 Dec | N/A |
| Remote Areas | 03 Dec | N/A |
| Ontario | ||
| Greater Toronto Area | 18 Dec | 13 Dec |
| London, Hamilton, Kitchner, Ottawa | 16 Dec | 13 Dec |
| Other Major Cities | 16 Dec | 13 Dec |
| Rural & Remote Areas | 09 Dec | N/A |
| Rural & Remote Areas | 03 Dec | N/A |
| The Prairies | ||
| Winnipeg | 12 Dec | 05 Dec |
| Calgary, Edmonton, Red Deer | 12 Dec | 05 Dec |
| Regina, Saskatoon | 09 Dec | 05 Dec |
| Rural & Remote Areas | 03 Dec | 05 Dec |
| British Columbia | ||
| Vancouver | 12 Dec | 05 Dec |
| Victoria | 12 Dec | 05 Dec |
| Other Major Cities | 12 Dec | 05 Dec |
| Rural & Remote Areas | 03 Dec | 05 Dec |
| Yukon, NWT and Nunavut | ||
| Yellowknife, Whitehorse | 03 Dec | N/A |
| Rural & Remote Areas | 03 Dec | N/A |