Copy of Shipping Information - initial

FREE SHIP TO STORE - Temporarily Suspended

Have your package shipped directly to a local Suzy store for FREE by selecting SHIP TO STORE at checkout. Within 3-10 business days from the date you placed your order, you will receive an email that it is ready for pick-up. 

Your parcel will remain available for pickup for 21 days from the day you receive your email confirmation.

Why ship to store?

  • Free shipping!
  • Convenient pickup locations across the country
  • Try on your items right away
  • Get styling advice from our friendly store staff

    Canadian Shipping

    In most cases, orders are shipped within 1-3 business days from the day an order is placed, excluding holidays.

    Ground orders arrive 3-10 business days from the shipped date.
    Express orders arrive 2-4 business days from the shipped date.
    Ship to store orders arrive 3-10 business days from the shipped date.
    Gift Cards are delivered separately from merchandise.

    Cost of shipping your package will be determined by the pre-tax, post-discount value of your order. Please refer to the shipping grid below for shipping rates.

    Standard

    3–10 business days

    Standard over $50

    3–10 business days

    Express

    2–4 business days

    Priority

    1–3 business days

    Ship to store

    3–10 business days

    $6.95 $0.00 $14.99 $24.99 Temporarily suspended

    *Shipping rates may differ for Canadian territories and the shipping offer does not apply to orders being shipped to Nunavut, Yukon, or the Northwest Territories.

    All shipments will be sent via Canada Post. Signature is not required on Standard or Xpress shipments, however is required for all packages shipped Priority.

    Orders are shipped on the next regular business day (Monday-Friday), excluding holidays. We ship to all provinces and territories. Shipping address must be a valid Canadian address.

    Please Note: Priority shipments on orders confirmed before 12noon EST will be processed same day. Priority shipments on orders confirmed after 12noon EST may not be processed until the following business day.

    Gift Card-only Shipping Rates

    Please Note: These rates are applied when purchasing a Gift Card, without any other merchandise items.

    Standard Shipping (3-10 business days)
    All order values - $5.00
    Xpress Shipping (2-4 business days)
    All order values - $8.00

    U.S.A. Shipping

    See below for the shipping rates (rates are in Canadian dollars).
    The customer is responsible for any duties that may be charged by US customs.

    Order Value

    Standard

    3–10 business days

    Express

    2–4 business days

    Priority

    1–3 business days

    up to $74.99 $9.95 (CDN) --- ---
    $75 + FREE --- ---

    Free Shipping Promotions

    Unless stated otherwise, free shipping covers the cost of Standard Delivery in Canada only. Alternative shipping options are available at additional costs.