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Holiday Shipping

HOLIDAY EXTENDED RETURNS AND SHIPPING DEADLINES

Holiday Shipping

HOLIDAY EXTENDED RETURNS AND SHIPPING DEADLINES

EXTENDED HOLIDAY RETURN POLICY

Get a jump on your Christmas shopping - Shop early and shop often!

For worry-free holiday returns, Suzy Shier and Le Chateau offer extended returns and exchanges for online orders. All items purchased between Wednesday, November 15th to Tuesday, December 5, 2023 may be returned or exchanged up to Friday, January 5, 2024. Purchases made after this period will qualify for our regular 30-day policy.

Please note that our Suzy stores will not be accepting returns for online purchases on Friday, November 24th and between December 26th to 31st, 2023. Feel free to use our ONLINE RETURN CENTRE by clicking here.


2023 HOLIDAY SHIPPING DEADLINES FOR CANADA

Whether you're buying a gift for someone special or treating yourself for the holidays, be sure it arrives on time by checking our shipping deadlines for the province you are shipping to.

Please be advised that dates below are subject to change without notice. Dates are between major urban centres and are dependent on origin and destination. Please note that the following are estimates and are not guaranteed and can vary due to factors outside of our control.

LOCATION LAST DAY TO PLACE ORDER (by 10:00 AM EST)
Standard Express Priority Ship To Store
Newfoundland & Labrador        
St John's 13 Dec 16 Dec 16 Dec 12 Dec
Labrador City 07 Dec 16 Dec 16 Dec N/A
Rural Areas 09 Dec 16 Dec 16 Dec 05 Dec
Remote Areas 02 Dec 09 Dec 09 Dec N/A
New Brunswick        
Major Cities 15 Dec 16 Dec 16 Dec 12 Dec
Rural & Remote Areas 14 Dec 15 Dec 15 Dec N/A
Nova Scotia        
Major Cities 15 Dec 16 Dec 16 Dec 12 Dec
Rural Areas 14 Dec 15 Dec 15 Dec N/A
Remote Areas 02 Dec 09 Dec 09 Dec N/A
Prince Edward Island        
Major Cities 14 Dec 15 Dec 16 Dec 12 Dec
Rural & Remote Areas 14 Dec 15 Dec 16 Dec N/A
Quebec        
Greater Montreal Area 21 Dec 21 Dec 21 Dec 14 Dec
Quebec City 18 Dec 20 Dec 20 Dec 14 Dec
Other Major Cities 18 Dec 20 Dec 20 Dec 14 Dec
Rural & Remote Areas 12 Dec 13 Dec 13 Dec 12 Dec
Ontario        
Greater Toronto Area 18 Dec 20 Dec 20 Dec 14 Dec
London, Hamilton, Kitchner, Ottawa 16 Dec 19 Dec 19 Dec 14 Dec
Other Major Cities 16 Dec 19 Dec 19 Dec 14 Dec
Rural & Remote Areas 12 Dec 13 Dec 13 Dec 12 Dec
The Prairies        
Winnipeg 13 Dec 14 Dec 15 Dec 05 Dec
Calgary, Edmonton, Red Deer 13 Dec 14 Dec 15 Dec 05 Dec
Regina, Saskatoon 12 Dec 14 Dec 15 Dec 05 Dec
Rural & Remote Areas 02 Dec 09 Dec 09 Dec 05 Dec
British Columbia        
Vancouver 12 Dec 14 Dec 15 Dec 05 Dec
Victoria 12 Dec 14 Dec 15 Dec 05 Dec
Other Major Cities 12 Dec 14 Dec 15 Dec 05 Dec
Rural & Remote Areas 02 Dec 09 Dec 09 Dec 05 Dec
Yukon, NWT and Nunavut        
Yellowknife, Whitehorse 09 Dec 14 Dec 15 Dec N/A
Rural & Remote Areas 02 Dec 09 Dec 09 Dec N/A

Please allow 48 hours upon receipt of your order confirmation for your order to be processed. During peak sale periods such as Black Friday, order fulfillment time may increase.

More information on our shipping policies can be found here.

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