- Why we collect your personal information;
- What information is collected by Suzy Shier;
- How we use and store your information;
- Your choices and rights regarding your personal information
- How we may share your information; and
- How you may contact Suzy Shier.
- a person directly, for example an identifier such as a name, location data, government ID; or
- indirectly through the combination of several specific elements specific to its physical, physiological, genetic, psychic, economic, cultural or social identity.
Unsolicited Emails and Telephone Calls
Do not provide or send any personal information (particularly financial or credit card information) that is requested of you through an unsolicited email or phone call that appears to be from Suzy Shier or one of its Affiliates. We will not contact you to request such information; We will only request such information from you when completing an order through the Site.
Why do we collect your personal information?
What information is collected by Suzy Shier?
We receive and may retain various information that you voluntarily provide to us:
- When you interact directly with the Site, for example by filling out a dialog box or making a purchase through our Site;
- Through automated interactions or technologies during a visit to our Site;
- In an application for employment with us;
- In correspondence when you contact us; or
- - Your name, address (including postal/zip code) and phone number;
- - Your date of birth;
- - Your location;
- - Your e-mail address;
- - Your IP address;
- - Photographs or videos in which you appear;
- - Your curriculum vitae;
- - Proof of identity;
- - Payment and billing information for purposes of completing an order;
- - Any other information that you agree to communicate to us through our Site or by other means, including Facebook, X (formerly, Twitter), YouTube, Flickr, Tumblr, Vimeo, Pinterest, Instagram, SMS text message, or other forms of communication including any other social media.
We may also receive information about you from other sources in compliance with applicable Privacy Laws, such as updated address information, financial and credit history information in connection with payment processing, or previous employment related information. This information may help us enhance your user experience.
Cookies and Other Technologies
When you visit our Site or communicate with us, we and our third party service providers may use technological tools that automatically collect information about how you access, navigate and leave our Site. For example, we collect information about what other website you have visited before ours, what type of browser and operating system you use, the IP address from which you visit the Site, the pages you visit and the website you visit when leaving ours. In general, we do not link this type of information to your personal information unless we are conducting an investigation into the security of our Site.
Our Site may use pixel files and cookies to administer our online promotional programs. Pixel files and cookies can keep track of your browser so that you can be recognized when you visit other websites. We also use pixel files to find out if you open the promotional communications we send to you. Generally, these pixel files are of limited duration and come from our ad management service providers who may use these pixel files and cookies to load an advertisement from Suzy Shier or its Affiliates when you visit certain other third-party websites. We do not control these third parties' tracking technologies or how they use them. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
If you prefer not to accept cookies, most browsers will allow you (i) to change their settings so that you are notified each time you receive a cookie, which allows you to decide whether or not to accept it, (ii) delete existing cookies, and (iii) configure your browser to automatically refuse all cookies.
You may also change your email account settings to block the automatic downloading of images which may include certain technological tools that allow us to confirm if you have viewed our email or used certain features. You may also opt out network advertising programs that track your activities across multiple websites to deliver targeted advertising to you. Please see the ”Understanding Online Advertising” and ”Online Behavioral Advertising Opt-Out” pages on the Digital Advertising Alliance of Canada website and the Network Advertising Initiative’s Ad Opt-Out page.
The aforementioned websites offer tools to find out if Suzy Shier or its Affiliates may have cookies in your browser and how to remove them. You will continue to receive other types of advertising from member companies, but they will not be based on your interests. Since deleting cookies from a browser may remove your opt-out preferences, you should use these tools regularly to ensure that your preferences are up to date.
How we use your personal information
Casting Call / Modeling for our Company
From time to time we may seek models for Suzy Shier or its Affiliates. If we post a call for auditions or require models for our business, we will indicate the type of information, photographs or videos we would like to receive and if you provide us with your information in response to this request, your consent will include a consent to our right to share the information and content you provide with modeling agencies or third party art agencies for the purposes of the call for auditions or model search.
You may submit your resume through e-mail or mail for certain positions in our stores or offices in either the United States of America or Canada. Our human resources department (or a third party human resources service provider) may use that information for the purposes of potential employment with us and related human resources purposes.
To communicate your personal information to our service providers, the government and our Affiliates:
Within our business, access to your personal information is limited to those employees who require access in order to perform their duties. These employees are made aware of the need to protect personal information, and policies are in place to ensure their protection.
However, in order to offer you affordable, quality products and services, we may communicate some of your personal information outside our business. Rest assured that we require third parties to whom we disclose your personal information to respect the standards set by law and the security measures required to protect your personal information. We never sell your personal information and will only disclose it where required by law or with your consent.
To that extent, we may disclose your personal information to comply with a search warrant, to respond to an investigative body, to comply with a court order, if we believe disclosure is necessary to comply with applicable laws, if required by law, to pursue a legal claim or to assert a defence.
Our Service Providers And The Government
We may also share your personal information with government agencies or other businesses that assist us with fraud prevention or fraud investigations, or where permitted by law or required by contract for the purposes of protecting Suzy Shier and its Affiliates against or prevent actual or potential fraud or unauthorized transactions, or to investigate fraud that has already been committed. Additionally, we may pass your personal information on to third-parties to whom you have given permission to receive such personal information.
The information you provide to us may be passed on to the various contact points within Suzy Shier and to its Affiliates to the extent that this is necessary for the purposes for which it was collected. We may also share your information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Suzy Shier’s or its Affiliates’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Suzy Shier and its Affiliates about our customers and users is among the assets transferred.
Other uses of personal information
We may also use information we collect about you or you provide to us, including any personal information:
- to provide you with the Site and its contents;
- to provide you with information, products or services that you request from us;
- to fulfill the purposes for which you provided it or that were described when it was collected or any other purpose for which you provide it;
- to provide notices about your account;
- to carry out our obligations and enforce our rights in any contracts with you, including for billing and collection, as applicable, or to comply with legal requirements;
- to notify you when Site updates are available, and of changes to any products or services we offer or provide though it;
- to improve our Site or customer relationships and experiences;
- to contact you;
- for marketing purposes;
- to allow you to participate in interactive features, social media, or other features on our Site;
- to measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.;
- for any other purpose with your consent;
How SUZY SHIER protects and stores your personal information
Your personal information is kept confidential. They are stored and processed on our computers located in Canada, and maintained by our third-party service providers. Your personal information is subject to the laws of those jurisdictions, including laws that allow access to it for law enforcement purposes. These laws may differ from the laws of your jurisdiction of residence. We use administrative, procedural, and technical measures to protect your information against loss or theft and against unauthorized access or disclosure in order to protect your privacy. These safeguards include firewalls and encryption.
The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of Site, you are responsible for keeping it confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information over the Internet, or in your interaction and communication with other.
Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Internet, third party digital networks, websites, mobile devices, the Site, or any social media platforms. Any transmission of personal information through our Site or by any other means is at your own risk. We are not responsible for circumvention of any Site privacy settings or security measures.
We cannot be held responsible for cases of fraud or theft over the Internet. Please be aware of this when providing information through the Site.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize or aggregate your personal information so that it can no longer be associated with you. We reserve the right to use such anonymized and de-identified data for any legitimate business purpose without further notice to you or your consent. Your consent therefore remains valid after the end of our relationship with you.
Children under the age of 13
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any information, including personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the App or Website or on or through any of its features, make any purchases through the App or Website, use any of the interactive features of the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us. Please also note that children under the age of 13 years old cannot answer audition calls, model searches, or apply for a job with SUZY SHIER or any of its Affiliates.
For children located in the province of Quebec who uses the Site, the same restrictions apply, but for children under the age of 14 years.
Exercise your choices on the receipt of promotional communications
We want to communicate with you only if this is your wish. If you do not wish to receive communications or promotional information from us, you may do the following:
Write to us at: SUZY SHIER Inc. (Sales), 50 Dufflaw Rd., Toronto, Ontario CANADA M6A 2W1 to the attention of Privacy Officer Shadi Mhaish, Vice President of Finance or by email at: email@example.com.
Use the UNSUBSCRIBE link in every email message we send to you to unsubscribe.
Links to other websites
In addition, our Site may present content (including through applications or social media platforms) that it retransmits, but which is hosted and made available by third parties. SUZY SHIER ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES CAUSED BY THEM AND EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR THE MANNER IN WHICH THESE THIRD PARTIES COLLECT, STORE, USE OR DISCLOSE YOUR PERSONAL INFORMATION . If you choose to view such retransmitted content, you should review the privacy policies that govern it.
The concerned individuals may raise their concerns about the collection, use, disclosure, retention or destruction of their personal information directly with our Privacy Officer.
How to contact SUZY SHIER
If you do not wish to receive promotional material from SUZY SHIER or if you wish to review, verify, correct, or withdraw consent to the use of your personal information, please contact our customer service team (our “Customer Service”) by email at firstname.lastname@example.org. Please note that if you withdraw your consent allowing us to use your personal information necessary for us to offer you our products and services or that is required by law, we may not be able to provide you with a particular product or service, but we will advise you of the occurrence of such a situation.
Subject to the exceptions provided in Privacy Laws, you can also contact our Customer Service to request access to, correct, delete or de-index any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. Access to your personal information is free of charge. However, we may charge you a reasonable fee for the transcription, reproduction or transmission of your personal information, however, we will notify you of the approximate fee in advance.
We generally respond to all requests within 30 days of receipt of the necessary information to fulfill the request. If we’re unable to grant access or fulfill the request or if additional time is required, we will notify you in writing. Please note that we will provide access to your personal information, subject to exceptions set out in applicable Privacy Laws. Examples of such exceptions include:
- Information protected by solicitor-client privilege or any oth legal priviledge;
- Information that is part of a formal dispute resolution process;
- Information that is about another individual that would reveal their personal information or confidential commercial information;
- Information collected to investigate a breach of an agreement or a contravention to applicable law.;
In such cases, we will redact information that will not be communicated and will provide you with the remaining information. If we were unable to provide access to or disclosure of personal information to you, we will provide you an explanation, subject to restrictions. You may also contact our Customer Service in order to obtain additional information relating to the processing of your personal information. Specifically, you can ask what personal information has been collected, how it is processed, the categories of people who have access to your personal information within Suzy Shier the applicable retention period and the source of the personal information if it was collected from third parties.
It might be possible that we use your personal information to make a decision based exclusively on automated processing, we will notify you no later than the time we inform you of the decision. In such a case, you also have the right, upon request to our Customer Service:
- to be informed of the information used to make the decision;
- the reasons as well as the main factors and parameters that led to the decision;
- to have the personal information used to make the decision rectified; and
- to present your observations to a member of our team able to review the decision if necessary.
If you are of the opinion that your rights to the protection of personal information may have been infringed, you have the right to file a complaint with the Commission d’accès à l’information, the Privacy Commissioner of Canada or any other applicable supervisory authority or to have recourse to the courts. You may contact our Privacy Officer to obtain information on how to contact such authority.
Please also see the related policies below for more information:
For all other questions, please CONTACT US.
Last Revision: November 1, 2023